Terms and Conditions
These are the terms and conditions that you agree to be bound by, so please read them carefully before submitting your order. All online order forms must be agreed to by you before an order will be processed.
1. You warrant that you will only submit a photo that you own copyright in, or have the copyright owner's permission to reproduce. (Permission may be given by a parent or guardian on behalf of an infant.) Knetgolf reserves the right to ask you to prove that you have the right to copy the photo and that permission has been obtained from persons featured in the photo or that you have the right to use any images or logos in the photo. If you are unable to prove any of the above upon request, Knetgolf may refuse to print the photo or image. In such instances, Knetgolf will promptly refund your payment.
2. If your photo contains any non-English words you must provide a written translation via email with your order.
3. Knetgolf reserves the right not to print your photo image, if in its opinion this image is unacceptable, or Knetgolf suspects that the copying of the photo or image will infringe copyright or may otherwise infringe any other law. In such instances, Knetgolf will promptly refund your payment.
4. You agree to indemnify Knetgolf against any claim, damages or expenses Knetgolf suffers in connection with the use of your photo or image, including any infringement of another person's intellectual property rights or unauthorised use of any image of any other person or property.
5. Variations in colour, image quality and position may occur in the finished product. You acknowledge that the finished photo image is dependent on the quality of the photo or image submitted. To the extent permitted by law, Knetgolf will not refund or replace an order if the Image or Photo are of poor quality.
6. Designs are subject to change without notice. Prices may be varied at any time at Knetgolf discretion.
7. While every endeavour will be made to ensure that the Personalised images will be produced and dispatched within 7-10 days from receipt of your order, delivery delays may be experienced. If you wish to use the Personalised images for a special event, you should ensure that the order is placed early enough to allow sufficient time for the order to be fulfilled to meet the date of your event.
8. The service provided by Knetgolf pursuant to these terms and conditions is subject to the General Knetgolf terms and conditions.
9. If you have a complaint concerning the finished Personalised Image or Logo you should phone toll free 1-877-563-8877 ext 224. Refunds will only be granted where the images are (a) faulty, damaged or rendered unsuitable to be used, (b) where evidence is provided that damage occurred before delivery to you, and (c) where a claim is made within 30 days of the date of delivery.
10. Knetgolf will keep your details and photo / or image on file for 12 months from receipt of your order in case you wish to re-order Personalised Images or Logos using the same image. You agree that if you use the same photo to re-order Personalised Images, you will be bound by these terms and conditions.