Premium Golf Balls By Phone (Toll Free): 1-877-563-8877
Monday - Friday 8AM to 5PM CST
Canadian Customers click hereCanadian Customers click here

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Frequently Asked Questions

  QUESTIONS ABOUT KNETGOLF We found your golf balls

Get to know Knetgolf

We make golfers happy






What is offers golfers the ability to buy high quality pre-owned and recycled golf balls at incredibly low prices, quickly and efficiently through our easy-to-use golf ball search engine.
Where are you located?
How can I learn more about Knetgolf?
What golf ball brands does Knetgolf carry?
What currency do you charge in?

How do I change my email address, password and contact information?
Please log on to the “My Account” page at where you can change your personal preferences.
I forgot my password. Can you tell me what it is?
How do I unsubscribe from emails?

Does Knetgolf ship to Canada?
Yes, please see "Shipping info" at the top of the page for shipping related answers.
Can I place my order by phone?
When will I receive my tracking number?
I did not get my tracking number. How do I get one?
I did not get my confirmation of order? How do I get one?
I had a discount code but forgot to enter it. Now what?
Where do I enter the discount code?
What does Mint, Grade A, Grade B mean?
What does refinished mean?
I have a Knetgolf coupon. Can it be used on eBay or Amazon?
What methods of payment do you accept?
Do you have a guarantee?

Where does Knetgolf ship?
Knetgolf ships to almost every country in the world. Please see International Shipping below.
What will my shipping cost be to a US or Canadian delivery address?
Are there duties, taxes, tariffs or VATs?
Do you ship to APO/FPO?
Do you ship outside of the United States and Canada? (International Shipping)
When will my order be shipped?
How can I expedite shipping?

Do you sell new balls?
No. We sell pre-owned recycled and refinished golf balls only, but we save you money while offering you superior quality!
I heard pre-owned golf balls are water-logged. Is this true?
I heard pre-owned golf balls don't perform as well. Is this true?
How do I know a refinished golf ball is not an old repainted golf ball?
What is the recycled process?
What is the refinishing process?
How do you grade your golf balls?

I hope we answered your questions. If not answered here please click here to email us or call 1.877.563.8877 and we will be happy to help in any way we can.