Yes, please see
"Shipping info" at the top of the page for shipping related answers.
Yes. If purchasing online is not your thing, please call our customer care team at 1.877.563.8877 ext 230.
As soon as your order leaves our warehouse, UPS (quantum view) will send you an email with your tracking number. You can then track it at UPS.com. Please ensure that emails from Knetgolf.com are not blocked in your email client.
First, make sure you set your junk mail to allow emails from Quantum View (UPS). Please also check your junk and spam folders. You will only get a tracking number once your order ships, so please allow us up to 48 hours (excluding weekends) to get your order out.
Make sure you set your junk mail to allow emails from helpdesk@knetgolf.com. Please also check your junk and spam folders. If your confirmation email is not in any of those places, call us at 1.877.563.8877 and we will correct your email address.
As long as the code was valid when the order was placed and paid for and the order has not shipped, we would be happy to credit you back the discounted amount.
It’s also called “coupon code” and can be found on the checkout page or shopping cart page.
These are the terms which we use when we grade our balls. Mint being the highest, then Grade A, followed by Grade B. It’s mainly color and minor scuffing which determines the grade but all of our balls are playable, have no cuts and are backed up by our 100% Satisfaction Guarantee. Please
click here for a more in depth description.
This is the term we use to describe good quality balls that were off-color or had a lot of ink marks before we make them look good again. We use a simple process which mimics the new ball manufacturers process, and we do this in a former new ball manufacturing plant using the same equipment!
Click here to see the refinished testing.
No. Coupons are meant only for use at Knetgolf. Coupons also expire, so be sure to check the date and make use of the coupon before it's too late.
Absolutely! We offer a 100% Money-Back Guarantee. If for some reason you are not satisfied with your shopping experience or the product you purchased, please call our Customer Care enter at 1.877.563.8877 or email us at helpdesk@Knetgolf.com and we will do everything we can to try and make it right!