Order Golf Balls By Phone (Toll Free): 1-877-563-8877
Monday - Friday 9AM to 5PM EST
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Frequently Asked Questions To Knetgolf

Frequently Asked Questions

 
   
  QUESTIONS ABOUT KNETGOLF We found your golf balls

Get to know Knetgolf

We make golfers happy

 

 

 

 

 

What is Knetgolf.com?
Knetgolf .com offers golfers the ability to buy high quality pre-owned and recycled golf balls at incredibly low prices, quickly and efficiently through our easy-to-use golf ball search engine.
Where are you located?
How can I learn more about Knetgolf?
What golf ball brands does Knetgolf carry?
What currency do you charge in?

  WEBSITE QUESTIONS
How do I change my email address, password and contact information?
Please log on to the “My Account” page at knetgolf.com where you can change your personal preferences.
I forgot my password. Can you tell me what it is?
How do I unsubscribe from emails?

  QUESTIONS ABOUT ORDERING
Does Knetgolf ship to Canada?
Yes, please see "Shipping info" at the top of the page for shipping related answers.
Can I place my order by phone?
When will I receive my tracking number?
I did not get my tracking number. How do I get one?
I did not get my confirmation of order? How do I get one?
I had a discount code but forgot to enter it. Now what?
Where do I enter the discount code?
What does Mint, Grade A, Grade B mean?
What does refinished mean?
I have a Knetgolf coupon. Can it be used on eBay or Amazon?
What methods of payment do you accept?
Do you have a guarantee?

  QUESTIONS ABOUT SHIPPING
Is shipping free?
In the lower 48 States and in Canada if your order is over $129, then yes, your shipping is free! If your purchase is less than $129, shipping is $9.99. However in Canada if your postal code has a “0” as its second digit (i.e L0E1R2) then we charge a $10 extended area surcharge that UPS charges us for more rural deliveries.

Free shipping does not apply to any orders destined for Puerto Rico, Hawaii or Alaska, Yukon and NWT including Nunavut.
Are there duties, taxes, tariffs or VATs?
Do you ship to APO/FPO?
Do you ship outside of the United States and Canada?
When will my order be shipped?
How can I expedite shipping?

  QUESTIONS ABOUT GOLF BALLS
Do you sell new balls?
No. We sell pre-owned recycled and refinished golf balls only, but we save you money while offering you superior quality!
I heard pre-owned golf balls are water-logged. Is this true?
I heard pre-owned golf balls don't perform as well. Is this true?
How do I know a refinished golf ball is not an old repainted golf ball?
What is the recycled process?
What is the refinishing process?
How do you grade your golf balls?

I hope we answered your questions. If not answered here please click here to email us or call 1.877.563.8877 and we will be happy to help in any way we can.